you have questions, we have answers!
If you can’t find your answer here, please feel free to contact customer support at 877-276-5627 or email us at email@example.com
PLUNDER POINTS FAQs
LUXE LINKS FAQs
What type of chain is used with Luxe Linx?
Luxe Linx chains are stainless steel and plated with sterling silver or 18 karat gold. We worked with a plating manufacturer and developed a plating a process that is conducive to our one-year warranties and have a guaranteed plating color for 12 months.
What is permanent jewelry and how does it work?
Luxe Linx is the quickest, easiest, and most affordable way to start a permanent jewelry business! Permanent jewelry is custom fitted to your body and size and fused together with a quick weld. Because there is no clasp this line of jewelry is “permanent” until you elect to remove it with a pair of scissors. Permanent jewelry is a beautiful and long-lasting way to honor a lifelong relationship, a commitment to yourself, serve as a reminder of a loved one, or simply to adorn yourself with this simply stunning style.
Why is stainless steel superior to the popular gold fill?
In order to ensure gold fill chains maintain color and luster, it is always suggested to avoid water, swimming pools, sweat, salt water, humidity, perfume, hairspray, lotion or any rubbing against other jewelry. In addition, gold fill is a soft metal that often times ends up pockmarked and blemished.
Is Plunder responsible for the manufacturing of the welding equipment?
No, we have partnered with Sunstone and they manufacturer and supply our equipment.
What is the cost of the Luxe Linx equipment?
The cost of the full kit $2,399.00USD/ $3190.00CAD. The kit includes:
- WelderLeather Shield
- Replacement electrode tips
- Stainless steel chain for practice
- 1 Luxe Linx length
- Dremel tool
- Bit for sharpening
- Magnifying lamp
- Argon gas regulator
- Eye protection
- 2 cutters
- One grounding clip
- Grounded pair of plyers
- Ungrounded pair of plyers
- Auxillary eye protection screen
- 3 year warranty
How does the Luxe Linx equipment compare to other retailers?
Other retailers (Stuller, Rio Grande, Pepe Tools) = $3,100 – Luxe Linx = $2,399
Is the equipment warrantied?
Yes, our Luxe Linx equipment has a 3-year warranty with kit purchase valued at over $360 USD included with the purchase of your kit.
Do I need to purchase Argon Gas for my equipment?
Every Sunstone LUXE LINX welder works best when used with Argon Gas. Argon gas is typically used when welding and unlike the natural gas we utilize in our homes. Argon gas is harmless, nonflammable and odorless.
Where can I purchase Argon Gas?
They can purchase it at local welding supply stores, in addition, some hardware stores. Stylists should purchase 100% argon and not a 50/50 mix of argon and oxygen. Tank size of 20 cubic feet will provide approximately 5,000+ welds.
Do you offer training?
We offer training and support in the form of our Plunder Learn app and desktop version. Sunstone provides customer support for questions concerning the bonding process, troubleshooting as you learn how to set up or use your equipment, and any additional questions you may have regarding your welding equipment. All questions regarding chains, charms, connectors, and jump rings should be directed to the Plunder Design customer support team.
When purchasing Luxe Linx chains what can I expect?
Plunder sells Luxe Linx lengths in 36” pieces.
The average bracelet is 7”- 1 Luxe Linx length = 5 bracelets
You also receive the perfect sized jumprings and suggested weld size
What is the cost of the Luxe Linx length?
Prices vary by chain style.
Can I use other chain with my Luxe Linx welder?
Using chain, connectors, charms or jump rings from sources outside of Plunder Design in conjunction with your equipment will result in potential termination of your Stylist account.
What price should I list my Luxe Linx for?
In order to protect your investment, Plunder has established an MSRP pricing and included it into our policy. The policy states that any Luxe Linx Stylist not advertise pricing any lower than the following:
- Bracelets- $45 USD
- Anklets- $55 USD
- Necklace 15″-16″- $65 USD
- Necklace 17″-19″- $75 USD
How fast can I expect to pay off my investment?
That is entirely up to you depending on how many events you hold.
How much can I expect to profit on every Luxe Linx service?
- 1 LUXE LINX length of chain = 3ft = 36in =$70 USD
- Average bracelet size = 7″
- 1 LUXE LINX LENGTH = 5 bracelets
- Commissionable cost per bracelet = $14 USD
- LUXE LINX msrp per bracelet = $45 USD
- @30% commissions = $4.50 USD
- Cash at time of service = total charge $45-$14 USD paid for chain
- Walk away with $31 cash+$4.50 USD commissions
- STYLISTS NET = $35.50 USD per bracelet
- Cost of equipment = $2,399 USD / $3,190 CAD
- Profit per bracelet = $35.50 USD / 47.50 CAD
- 68 bonds
What events and collaborations are best suited for Luxe Linx?
In-person collaborations work best! An example of in-person events are: vendor events, in-home parties, one on one, scheduled appointments in your home. Partnering with local boutiques, salons, med spas, and similar small businesses has proven to be a lucrative practice with other Stylists.
Is it beneficial to have customers schedule appointments for Luxe Linx?
It is entirely your choice on whether or not you schedule appointments in advance. Several Stylists have found the use of Calendly, Square Appointments, and Acuity Scheduling to be a beneficial supplement to organizing their Luxe Linx business.
If you have questions regarding your Orion welding kit, warranty, or equipment concerns, please contact Sunstone Welding. Sunstone Welding Customer Support: (385) 999-5211
For questions concerning chains, charms, connectors, jump rings, or shipment status, please contact Plunder Design. Plunder Design Customer Support: (877) 276-5627 or email firstname.lastname@example.org.
What is a Plunder Stylist?
Becoming a Plunder Stylist is like having a wildly affordable startup where you have the opportunity to earn cash dollars in addition to Plunder rewards. Plunder Stylists have access to additional features such as customer and order activity reports, Create a Cart link, a full learning library, premade shareable social media resources, a personal business portal with tools to evaluate income projections, and more!
How much does it cost to become a Plunder Stylist?
You can upgrade to a Stylist account for as little as $49USD | $59CAD. There are several different starter kit options to choose from so you can select the option that best fits your needs.
Can I sign up to become a Plunder Stylist with the purchase of a Luxe Linx welder?
Yes. When you enroll, you will have the option to purchase a Luxe Linx starter kit. This will create a Stylist account and give you access to all the tools you need to start your digital Plunder business.
What is the monthly tech fee?
When you sign up as a Stylist, you will be charged a monthly tech fee of $10USD | $12CAD. The fee starts 30 days after you enroll as a Stylist and will be charged every month thereafter. This gives you continued access to additional account features, including your business portal, Create a Cart link, customer and order activity reports, learning library, shareable social media resources and more.
How do I make money with Plunder?
Making money with Plunder is simple! Plunder provides you with products. You sell the products online, in-person or a combination and Plunder gives you a paycheck. The more you sell, the more you make. It’s that simple.
Each sale you make creates sales volume. The more Plunder you sell, the higher the percentage you are paid on your sales, up to 40%.
What is required to qualify for commissions?
Every eligible Plunder purchase qualifies you to earn commissions, regardless of how much you’ve personally spent. If you go six months without having any sales volume, your account will automatically be cancelled and the monthly tech fee will no longer be charged to your account.
SHIPPING & RETURNS FAQs
How long do I have to exchange or refund an item?
If you are not satisfied with your Plunder purchase, we will be happy to offer an exchange or refund the purchase price within 30 days. Product must be in like-new condition.
Can I return or exchange personalized items?
No. All sales are final for personalized items and they cannot be refunded or exchanged.
How do I start a refund or exchange?
Does Plunder offer a warranty on their products?
Plunder Design offers a limited 90-day warranty on all of our jewelry. For defective items, provide a clear picture of the full item, order number, item number and account number to email@example.com. This information must be submitted within 90 days of purchase. Please note that accidental breakage and lost items are not covered under this warranty.